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Retail offers employees the chance to gain a long-term career, while developing skills through a range of opportunities. There are plenty of retail vacancies available across the UK, so whatever your skills or background, there could be a role for you.

Types of roles

If you’re interested in working in retail, there are a range of positions in different areas that you could consider. Some of these roles may need GCSE qualifications (or equivalent) and above, however many employers offer entry level roles and apprenticeships, which may not require these qualifications. The various jobs that could be available to you include:

  • Cashier
  • Sales assistant
  • Retail director
  • Buyer
  • Merchandising executive
  • Retail project manager
  • Designer
  • Logistics manager
  • Store manager.

There are plenty of benefits working in the retail sector, including:

  • The wages for entry level roles can be above National Minimum Wage, and management roles can exceed £40,000 per year
  • There’s a diverse, inclusive, and accessible workforce which enables many jobseekers across the UK to apply for a role
  • Many retail positions offer part-time and flexible working hours
  • Training can be provided in most roles, which means you have the opportunity to progress quickly within your career.
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Desirable skills

The main things that employers look for are customer service skills, communication, resilience, problem solving skills and the ability to work within a team.

You may not need qualifications or experience in a previous role to gain a job in retail, and the transferable skills you can offer count for a lot.

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Many employers in this sector are members of the Disability Confident scheme. This means that they have committed to actions that will provide work related opportunities for people with a disability or physical or mental health condition. You can search for a job with a Disability Confident employer on Find a Job.

Access to Work can pay towards the costs for communication support at a job interview and may be able to provide ongoing practical or mental health support when you get a job. To find out if you are eligible check the latest guidance.

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